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Claims Technician Barker Munro is working with this leading global claims company who are currently looking to recruit a team of Claims Technician for their home based claims unit. As a claims technician, you will be responsible for delivering exceptional customer service to a range of external partners including insurance companies, solicitors, brokers and direct policyholders, relating to queries on their claims. As well as proactively driving your claims portfolio, you will be required to maintain a diary system, arrange payments and produce detailed reports and letters to external partners. You will be given a comprehensive training plan over the initial few months which will include working in a classroom environment, where required, along with on the job training with your 'buddy' to enable you to fully understand the dynamics of the role and the industry. Once trained you will work as a claims technician where you will be part of a close knit team of technicians handling claims relating to insurance property claims. The work is not a call centre, it is much more aligned to a back office support function but with important telephone contact work as and when required. We have successfully placed a variety of candidates into these roles over the last year due to expansion and they will consider either Insurance experienced applicants or A 'level/Graduate trainees. To be considered for the role of Claims Technician, you will be able to demonstrate strong customer service skills and be able to take ownership of your own workload and have confident communication skills. Previous involvement within a customer service office environment is key and any exposure to the insurance industry would be considered a bonus but not essential. This is a fully immersive home based role. If you are interested in applying for the Claims Technician / Trainee Technician role - please send your CV to Barker Munro recruitment Ltd by using the relevant links.
Job Title: Insurance Technician Salary: £40,000 - £50,000 per annum Location: London Key responsibilities: Prepare new / renewal Binding Authorities, endorsements and all the relevant documents Broking presentations for new and renewal business (includes liaising with clients in order to obtain the relevant information if needed) and slip endorsements Slips (including existing, new business, renewals and policy adjustments), proposal forms and full policy schedules, wordings and endorsements Prepare triangulations on a monthly basis Process risks and premium bordereau Process claims bordereau and claims collection in a timely fashion Review and provide claims history, loss information, major claims analysis and figures to other divisions, underwriters and clients Back-up for compliance and regulatory issues Deal with accounts procedures (credit control, cash allocations, accounts reconciliation, analysis of results) Liaise with Velonetic regarding payment of premium to market and bureau and assist them with any queries, in addition deal with premium signing queries from the bureau or underwriters Ensure compliance with industry regulations, company policies, and ethical practices, while handling insurance premium and claims money Experience: Strong Binding Authority experience Proven knowledge of insurance principles and practices with a particular focus on Lloyd's, London and International insurance markets Solid understanding of industry regulations and compliance requirements (CASS rules and legal principles governing insurance) Knowledge of main classes of business (PI, PO, PA, D&O, General Liability, Legal Expenses) in which IPR is specialised Proficiency in insurance funds processing and policy issuance Proficiency in using insurance management software and other relevant technology Fluent in English Italian as a plus Compensation package & Benefits: 4-day week on full salary Competitive salary, reviewed annually Annual performance bonus Private health insurance Life insurance Private pension If you have the relevant experience or know someone that does, please contact us now on or email us at