Role Overview: As a Technical Helpdesk Advisor, you will support a contract between our client and a third-party company providing smart meters across the UK.
Shorterm is assisting a key client in recruiting a Technical Helpdesk Advisor.
This full-time, temporary position has the potential to become long-term based on your performance and ability to meet the role's requirements.
You will work closely with users in the financial industry, assisting them in setting up their laptops in the new domain, ensuring they have a seamless transition, and providing ongoing support post-migration.
My Customer is a leading financial services firm dedicated to delivering top-tier solutions to their clients.
They are currently undergoing a significant domain migration due to a merger and are seeking a skilled 2nd Line Support Engineer to join their team.
Motor Complaint Handlers will be required to work 37.5 hours a week Monday to Friday between the hours of 9am-6pm.
You will be loading the complaint onto the system, collecting and reviewing evidence to understand the situation in detail and concluding the outcome in a final letter.
We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a UK bank.
IT skills and operational skills in the use of Liquid Logic.
The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.
Excellent communication and interpersonal skills are essential.