Senior Insight Analyst/ Lead Insight Analyst required to joining our rapidly expanding Customer Insight and Activation team (CIA)
The Opportunity
As a Senior Insight Analyst / Lead Insight Analyst you will have the opportunity to work on multiple projects with some of our largest projects.
Reporting to the Insights Lead, you will be responsible for analysing digital behaviour in order to provide key, actionable insight and critical recommendations to our clients.
Work in this leading sports brand to deliver impactful insights across customer behaviours and how to improve customer experience across the business retail offerings.
This is a data-driven brand retailing in the sports space, with a focus on ecommerce and growth!
They're seeing success across a variety of metrics and now are trying to prioritise a holistic view of their customer base to ensure it's a positive customer experience across their different retail offerings, both in-store and online.
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.
With over 6000 employees, it supports 37 million people in 120 countries.
We are looking for a passionate and innovative Data Insight Analyst who has a deep understanding of both data analytics and business dynamics.
We're all about empowering our business with the insight to make better decisions, collaborating with key SGN stakeholders to build solutions that solve problems.
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
As the Insight Analyst you will be working within one of the best known and admired brands in the world - where you will be helping to support the implementation of a New Survey Platform, and to develop and support the reporting process across Europe for their Customer Service Operations.
Hybrid role - 3 days in the Office, 2 days working from home
Key duties include
Managing the day to day operations of Qualtrics XM platform surveys and feedback.