Investigating and resolving technical issues escalated from 1st line support and providing end users with a technical solution covering some of the below areas:
As a 2nd Line Network Engineer, your primary responsibility is to provide technical support and assistance to customers or clients who are experiencing more complex technical issues.
Work alongside the 3rd Line resolver teams to investigate and resolve incidents affecting the supported platforms either due to detection by the monitoring toolset or upon notification of a fault through the Service Desk ticket logging process.
We are seeking a proactive hands on IT Technician/Manager to lead our technology department, with a focus on managing M365, AD, and Azure AD systems.
The successful applicant will be a key player in our industrial manufacturing operations, ensuring smooth and efficient technological processes across the board.
Our client is a well-established player in the industrial and manufacturing industry, boasting a sizeable workforce.
Based in Chadderton (Just outside Oldham) in Greater Manchester, Yellowgrid offers Core Services which include the Installation and Maintenance of Data and Voice Solutions.
Their Core Customer base uses Microsoft Software Products.
These Solutions are designed primarily for the SME market and focus on Companies based within the North West.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.