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IT Technician Our client is looking for a keen and ambitious IT Apprentice to join the team. The ideal person will be answering client calls and helping to resolve issues with client systems. Training will be provided as well as access to a variety of different systems to learn. Our client: Provides an array of managed IT services to all types of business. Their detailed service portfolio enables them to be a Managed Service Provider (MSP), a Value-Added-Reseller (VAR) and an IT Solutions Provider. Many small to medium sized businesses can make considerable savings by using their managed IT services. Their approach is proactive often spotting issues before the client is even aware of them. The role: Possible start date: 20.05.2024 Monday - Friday: Working hours to be discussed in interview Total hours per week: 37.5 Daily duties: Assisting with IT Support and Engineering. Logging issues via a ticketing system. Checking back-ups and anti-viruses are up to date. Helpdesk support. The training you will receive: Level 3 ICT Qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: The role offers long-term security and the opportunity to progress into a permanent position. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Desired GCSE or equivalent Mathematics (Grade A - C 9/4) - Desired Personal Skills required: Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Useful Experience: The preferred candidate will have some experience with any of the following: Microsoft Office 365. Microsoft Windows 10 & 11. Things to consider: Please ensure you have researched the role, the location of the employer and are able to travel easily. Due to the location of our client's office, a driver's licence and car would be beneficial. Proof of eligibility to work in the UK will be required. All applicants will be asked to submit a current CV and will be asked to attend an information, advice, and guidance session. The apprenticeship: Qualification: ICT Level 3 Duration: 18 months
My client is a world-class healthcare supplier, they've been dominating their sector for over 50 years. With close links to the NHS, as well as numerous private healthcare practices, they're one of the fastest growing companies around. You'd be joining an established technical team, getting to work on massive projects, and supporting that has a big presence in the UK! If you're looking to dedicate your technical skills to a worthy cause and make strides in your career, then read below. IT Helpdesk Engineer Leeds/Hybrid £20,000 - £26,000 Day-to-Day Duties: Performing to a 1st/2nd Line standard When working from home you'll be working on the service desk dealing with complex tickets. When working in the office you'll be providing hands-up desktop support and occasionally travelling to different sites to support project work. Providing desktop support Project rollouts Communicate efficiently to ensure the end-user's problems are resolved. Create and maintain technical documentation. Tech Stack: Active Directory Windows Server Hardware knowledge Desktop support Company Benefits: Private medical cover Life insurance Cycle to work scheme. Discounts on local restaurants and shops If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639. or darcey . obyrne @ in technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.