Seeking an experienced IT Technician or IT Manager to oversee the management, installation, maintenance, availability, and integrity of the technical infrastructure.
The role involves leading a team, enhancing system effectiveness, and managing the budget.
The IT Technician's role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support.
In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
Key Duties
Handle 1st and 2nd line IT support and collaborate with 3rd line support.
Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Are you experienced in 1st line support?
Do you have a professional approach to customer service and enjoy helping people?
As the Senior IT Technician, you will be responsible for providing technical support and maintenance to our IT systems, hardware and software.
Knowledge of Office 365 (as opposed to stand alone windows applications) is essential.
This role is pivotal to our client's success and we are committed to providing a competitive package that reflects the candidate's skills and responsibilities
We are currently looking to recruit a IT Technician to provide expert technical support and take responsibility for the management, monitoring and maintenance within one of our client schools computer systems.
The ideal candidate will have an in-depth technical understanding of IT systems and technologies, alongside proven experience, You will be well versed in diagnosing and resolving complex technical errors and providing advice and guidance to service users.
The successful candidate will be
Enthusiastic, passionate, creative, flexible and innovative with the drive and determination to successfully contribute to whole school improvement.
Welcome to a day in the life of an IT Technician, where your role is about more than keeping systems running; it's about being the hero behind the seamless operation of cutting-edge technology in a bustling production environment.
This isn't just a job; it's your stage to shine, troubleshoot, and innovate alongside leaders in the industry.
Picture yourself walking through the facilitypast buzzing machinery and dedicated teamsand knowing your expertise keeps every digital pulse firing accurately.
IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background covering Second Line Support with some Third Line (although this is not a full blown Third Line Support role) is required for a busy Helpdesk and deskside project work with an IT Company based in London.
The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LAN / WAN etc.
(The offices are a few minutes' walk from Holborn Station).