Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.
Our client based in Staines are looking for a highly experienced Administrator with previous experience dealing with difficult customers and complaints.
You will be providing support to the wider team, raising invoices, updating information onto the database, and responding to customers questions and queries.
You must have strong organisational skills, attention to detail, and the ability to work under pressure.
Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point of contact for technical queries.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
ProAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point of contact for technical queries.
You will be involved with a variety of service desk, desktop, telephone, remote support, and you will be given many opportunities to get involved with a range of IT projects.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
You will be helping various departments within the engineering side of the business to gather any documentation that is needed as well as uploading the completed documents to the upload portals.
Our immediate requirement is for an experienced Document Controller to be a key part of our Egham team, representing proAV, taking full responsibility for assist with the smooth running of projects using multiple document control sites.
ProAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.