As a Senior Customer Service Executive, you will efficiently handle email inquiries, ensuring prompt and effective resolutions for customers, including direct responsibility for key client accounts.
Responsibilities
Maintain regular liaison with workshop logistics and various departments to keep customers informed.
The Client
Our client is a well-established aerospace parts and components manufacturer, offering a range of additional services such as repair and haulage.
Key Responsibilities will include, but will not be limited to
Responding to customers order requests by phone and email.
General
An internationally recognised brand name is urgently looking to recruit a Customer Service Administrator to join a busy and diverse team on a permanent basis.
Working within a fast paced, small and dynamic team the role will involve planning and organising the sales order process for both stock and bespoke orders.
The successful candidate will be responsible for outbound calls to customers, dealing with email queries and providing accurate information in an efficient and timely manner.
Type: Temporary - Ongoing
This role is full time, working from home with the hours of 4.30am - 11.30am.
Responsibilities & Requirements of a Service Advisor
Greet customers warmly and professionally upon arrival, promptly addressing their vehicle service requirements.
The Role
Silcom Recruitment are currently recruiting for an experienced Service Advisor to join one of the country's most progressive and dedicated motor groups based in Wokingham.
General
The ideal candidate will hold motor trade experience within a Service Advisor role.
The successful candidate will be responsible for outbound calls to customers, dealing with email queries and providing accurate information in an efficient and timely manner.
Type: Temporary - Ongoing
This role is full time, working from home with the hours of 2am - 11am.
Daily duties and responsibilities for the Customer Service Administrator
Making and receiving calls to and from clients.
General
Our client based in Wokingham have an exciting opportunity and are seeking a Customer Service Administrator to join their team.
The purpose of the Customer Service Administrator role is to provide high quality telephone and administrative services in an efficient, friendly and professional manner.