- Ensure inbound and outbound calls are handled efficiently and professional manner.
General
As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced environment.
You will be working within the first response team, speaking to new customers and being the first point of contact to the clients and obtain clients details, checking eligibility or a claim.
An exciting opportunity for a Customer Service Advisor to join one of the North West's leading legal practices, based in Liverpool city centre.
Our client is one of the North Wests leading Legal practices, specialising in Personal Injury, Defamation, Clinical Negligence and Professional Negligence, based in Liverpool.
Within the role you will be acting as the first point of contact for Customers, taking inbound calls and making follow up outbound calls.
My well established Liverpool City Centre based client is looking to recruit Customer Service Advisors on a hybrid basis, working on a 50/50 home and office model.
We have several opportunities for Customer Service Advisors to join a global Financial Services Organisation with this Monday to Friday role with no weekend working!
Teams are made up of colleagues from a range of backgrounds including contact centre, retail, and hospitality to name a few.
Along with a starting salary of £23,088 per annum you will also get the chance to earn a performance related bonus and profit share dividend, 28 days holiday plus Bank Holidays, a generous pension scheme, life assurance, share purchase schemes, season ticket advance payment plan, eye care vouchers, discounts at a huge range of high street stores, 24/7 employee assistance programme, volunteer days, critical illness cover, gym membership scheme, full training, plus many more!
A customer service advisor is required to provide excellent service support for various inquiries and complaints while maintaining a high level of professionalism.
This role is pivotal to the success of a customer-centric not-for-profit organisation located in Liverpool.
The company is a not-for-profit organisation with a strong presence in the charity sector.
My client, a fast-growing E-commerce business based in Liverpool, is seeking a professional social media customer service advisor to join their team on a permanent basis.