We are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK bank, assisting with inbound calls and email queries from existing pensions customers and preforming administrative activities.
Shifts will be decided in advance.
Candidates will be required to work 37.5 hrs per week between the operational hours of 8am to 6pm, Monday to Friday.
- Ensure inbound and outbound calls are handled efficiently and professional manner.
General
As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced environment.
You will be expected to help and assist customers on technical queries and enquiries to re contacting customers whilst offering additional products and services across both brands (BOB)
We are recruiting for a British company providing broadband services.
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