To assist customers with a variety of enquiries via email and on the telephone.
General
As a Customer Service Advisor and Administrator you will provide an excellent and suitable service to all customers
Dynamite Recruitment is delighted to be working in partnership with a well-established property service based in Eastleigh and due to business growth throughout 2023 our client is looking for a Customer Service Advisor to join their already successful team.
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
General
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
They are also responsible for ensuring that issues that could affect other customers are identified and fed back.
To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner.
Role summary - The company is seeking a highly skilled and customer-focused individual to join their Complaints Centre of Excellence as a Complaints Officer.
This pivotal role is dedicated to resolving customer complaints both orally and in writing, ensuring a timely and fair resolution.
The successful candidate will become an integral part of a team committed to enhancing customer satisfaction and loyalty.
We are looking for a proactive and experienced Customer Service Team Leader.
The ideal candidate will be responsible for recruiting, coaching, and training new staff, as well as managing stakeholder issues and improving processes.
We are looking for a proactive and experienced Customer Service Team Leader.
The ideal candidate will be responsible for recruiting, coaching, and training new staff, as well as managing stakeholder issues and improving processes.
We are looking for a proactive and experienced Customer Service Team Leader.
The ideal candidate will be responsible for recruiting, coaching, and training new staff, as well as managing stakeholder issues and improving processes.