To provide assistance to the Sales Team and the Customer Service Team by placing orders, invoicing clients, responding to emails, answering phone calls, resolving issues and assisting Sales Managers.
General
Looking for a Customer Service representative to join a great lifestyle business based in London (Shoreditch)
The German speaking Customer Service Advisor will be responsible for inputting orders and coordinating deliveries to customers in the BeNeLux, keeping key accounts up to date on any outstanding orders.
You will be responsible for all sales support services, tracking of shipments, maintenance of clients, handling of all information and German enquiries.
For this international client, you will be part of the international Logistics team at their Central London office and in this hybrid role you can work 3 days from home per week.
As Customer Success Consultant you will be responsible for delivering on-demand services for self-managed advertisers purchasing support to assist them with the growth of their affiliate programme.
Purpose of Position
This would include launch strategy advice, user interface training, publisher recommendations or housekeeping tasks as well as testing any new opportunities as part of exploring opportunities to drive revenue.
We are seeking an individual with customer service experience, you will have ideally have worked previously within a customer service focused environment, perhaps within an inbound and outbound contract centre or call centre environment.
This position is initial a 12 month fixed term contract.
The Dutch speaking Customer Service Advisor will be responsible for inputting orders and coordinating deliveries to customers in the BeNeLux, keeping key accounts up to date on any outstanding orders.
You will be responsible for all sales support services, tracking of shipments, maintenance of clients, handling of all information and Dutch enquiries.
For this international client, you will be part of the international Logistics team at their Central London office and in this hybrid role you can work 3 days from home per week.