The successful individual will be responsible for providing the first point of contact to all customers assisting them with a variety of queries.
We are working alongside a leading property management company based in the West End of London and they are seeking an additional customer services advisor for their busy and friendly team.
This is a hybrid working role which will require you to attend the office two days per week.
My client is a newly launched lender specialising in both credit card and debit accounts - they are now looking for a Complaints Specialist to join their growing Operations team.
The role of the Complaints Handler is a hybrid role.
The successful candidate will split their time between handling customer complaints across all products, services and channels as well as corresponding administration duties that will allow for improved efficiency across the Complaints department.
Hair colour company is seeking an experienced bilingual (English & German speaking) Customer Service Representative to support their customer services team.
Bilingual (English & German speaking) Customer Service Representative - £32,500 - Remote
This a fully remote position working 40 hours per week - 9am to 6pm, Monday to Friday.
We are seeking a dedicated Customer Relations Coordinator to join our Membership & Customer Relations team.
This role involves acting as an intermediary between customers and GGF Members, ensuring fair and satisfactory resolutions to complaints while upholding the organisation's standards of service.
Reporting directly to the Group Head of Membership & Customer Relations, the successful candidate will be responsible for administering and resolving customer complaints against GGF members efficiently and effectively.
THE GIG This isn't your typical customer care role.
As a customer care expert, you will be a pivotal link to the Ecomm team, supporting day-to-day operations to deliver a full customer journey, whether its owning and driving FAQs changes to drive positive deflection, website auditing and amendments or reporting on and sharing tangible customer feedback to deliver improvements.
You also work collaboratively with other functions across the business and externally.