The role will initially commence on a temporary basis and will become permanent at the 13 week stage however permanent applications will be considered.
You will need to be a proactive, customer focussed individual who genuinely enjoys working in a fast-paced environment and is keen to develop their skills in a growing customer service team.
We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.
The small but busy team of customer service advisors provide customer support to 20 e-commerce web shops daily, through telephone, email support and online chat support.
Rthirteen are partnering with a fantastic company, assisting in their search for a Customer Service Representativeto join their team.
Working with well-known household brands used across the UK, your role will involve handling orders efficiently to meet customer requirements, preparing internal production orders, pricing, inventory, data processing and coordinating with supply chain.
This is a full-time position working Monday to Friday.
Due to the location of my client you need to have your own transport to get to the office for the training and when working in the office (2 or 3 days per week)
£11.45 per hour Monday to Friday 9.00am to 5.30pm or 8.30am to 5.00pm - occasional Saturdays if you wish.
The role will initially commence on a temporary basis and will become permanent at the 13 week stage however permanent applications will be considered.
The role of the Call Handler will be to answer operational calls that come into the contact centre.
Your new company
Provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We offer non-emergency patient transport services in parts of our region.
We can help patients who need non-emergency transport to and from hospitals, treatment centres and other similar facilities.We can also provide transport for people who can't travel unaided because of their medical condition or frailty.
You will be responsible for handling incoming calls, answering emails whilst providing advice and resolving problems at every level.
R13 Recruitment are currently supporting a well-known organisation in their search for a Part-Time Customer Service Advisor to join their Norwich team, working weekday evenings.