Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical enabling them to deal with all associated administrative tasks.
Duties
Onboarding new clients ensuring all required contracts, documentation and Health & Safety procedures and obtained.
We are looking for an experienced Administrator / Coordinator where you will be responsible for onboarding customers to ensure a smooth transition and contractual obligations are met.
The successful individual will need to be a friendly and confident communicator, whilst also being highly organised and methodical.
You will deal with all associated administrative tasks, which will include uploading contracts, organising Health & Safety protocols are completed, as well as sending all information to the clients including manuals.
We are now looking for a Road Freight Customer Service Executive based out of Wednesbury, full time permanent role working Mon- Fri 9am - 6pm although there is flexibility surrounding these hours.
Our client is a well-established global service provider to the Freight forwarding, express and international parcels, warehousing and logistics industry.
The network has more than 354 locations across 60 countries and with 13,000 employees serving alliance customers and attending to the details of their business round the clock, around the globe.
As a Customer Service Administrator, you'll be an integral part of the team, managing the end-to-end customer journey.
Acting as the liaison between customer needs and operational execution, you'll ensure seamless coordination of orders, deliveries, and post-sales support.
Responsibilities and Duties
Process customer orders promptly and accurately, minimising errors and ensuring customer satisfaction.
We are recruiting some exciting customer service and administration opportunities to join a friendly and supportive team within a growing manufacturing company.
Main duties for each role:-
The roles offer excellent training and progression opportunities.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.