Posted by Mole Valley District Council • £17K/yr to £19K/yr
Working as part of our friendly and supportive Customer Services team, you will be handling inbound calls from residents, businesses and visitors resolving as many as possible at first point of contact.
About the role
Duties also include handling enquiries received via email and through our online forms, occasional face to face duties at our reception and other administrative tasks as required.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
Locations: South London, Aldershot, Reading, Milton Keynes, Oxford and Horley
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?
This role is designed to provide a route for an accomplished Customer Service Advisor to traverse into a position where you will be confirming orders as they come into the business either online or by telephone.
Exciting opportunity for a business minded, ambitious customer service professional with excellent communication skills, and a drive to succeed.
You will be expected to work those orders onto the system.