They continuing to expand and are currently looking to recruit an experienced contact centre Team Leader to manage a small outbound lead generation team of 10-15 FTE at their office in Chorley, Lancashire.
CCP are delighted to be partnering with a fantastic client who we have been supporting throughout 2024, a year that has seen significant growth and diversification of their business.
Have you previously worked in a fast-paced outbound sales environment
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint.
Elis, a leader in circular services, allows businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way.
Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.
My client is a Business Centre on the outskirts of Chorley.
Due to staff holidays they require a Receptionist with general administration and keyboard skills to provide a high standard of service to companies within the centre.
The role will involve greeting and directing visitors, dealing with telephone calls, distributing mail and maintaining a tidy reception area.
If you enjoy delivering exceptional customer service and are looking to work for an organisation offering support, development and progression, then this is the role for you!
Throughout your Level 3 Apprenticeship in Customer Service, you will receive specific on-the-job training to develop a deep understanding of financial services, confidentially and regulation.
As a Customer Representative Apprentice, delivering our personalised Marsden service' by getting to know our members and making them feel at home in our branches is essential.