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Closing date: 15-05-2024 Customer Team Member Location: 4 Monument Close, Essex Street, Newbury, RG14 6QW Pay: £12.00 per hour Contract: 12-30 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (until 10.30pm) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test.
Salary - £37,000 - £40,700 OVERTIME CALL OUT Here at SNG we are driven by our social purpose, our customers are at the heart of everything we do more homes, better places, excellent services. Providing an efficient right first time' repairs and maintenance services to our properties is our focus. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We're currently on the lookout for an Electrician to join our property services team covering our Berkshire or Hampshire locality. This role involves time on the road, so we will provide you with a business use van and fuel card together with: £335 yearly Tool Allowance £450 yearly flexible benefit pot to use against benefits of your choice Uniform & PPE 25 Days Holiday Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package iPhone and iPad Company pension scheme, matched up to 12% Life cover 4 x annual salary SmartTech - Buy an electrical item and pay it off through your salary over 12 months. As an Electrician with SNG, we'll ask you to: Carry out routine testing of electrical services equipment and repairs in our customers homes as part of our Electrical Team Undergo responsive repairs and works within our planned teams in line with work schedules, Institute of Electrical Engineering (IEE) wiring regulations and to Sovereign's established standard procedures. Estimate, requisition and recommend the acquisition of necessary materials and spares to ensure that appropriate satisfactory repairs and maintenance are carried out in accordance with IEE wiring regulations and Health and Safety at Work regulations. Apply your knowledge and skills to record and report on status and condition of electrical services equipment via periodic inspection sheets and minor works/installation certificates. Our Electricians must have relevant and up to date qualifications including: Experience within a similar role, within a Residential/Housing sector is ideal and you should be qualified to a minimum of NVQ level 3 (or equivalent), 18th Edition (BS7671) and City & Guild 2391 Electrical Test/Inspect. What else do you need to know? This is a full-time role, working 40 Hours per week, with the opportunity to supplement your salary through call out and overtime at competitive rates to enhance your earnings! Due to a requirement to travel within this role, candidates must hold a full and current driving licence with a minimum of 1 years' experience. This role is subject to a satisfactory licence check, essential qualifications check and a basic disclosure Our customers are at the heart of SNG, as an Electrician you will be liaising with both internal and external customers