The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
Responsibilities
Provide first and second line technical support to end-users via phone, email, and in-person.
We are hiring a Desktop Support Engineer to join a well-established Information Technology Services and Solutions company.
The company Develops applications for the banking industry and then migrates to a full IT services organisation.
About the Role
The role is to provide first/second-line support in end-user computing operations, including client hardware, client operating systems (Windows OS), client applications, printing, and network connectivity, following agreed-upon procedures for Incident, Problem, Change, Release, and Configuration Management to defined service levels.
Willmott Dixon is looking for an experienced Infrastructure Engineer, specialising in Networks, to join our busy in-house Infrastructure team.
Although the IT team are based at our head office in Letchworth Garden City, this role can be done as either a hybrid, or a remote role.
This an exciting time to join the Infrastructure team which has recently been absorbed into our Service Operations team, leading to a more collaborative approach which is proving beneficial to the team and the wider business.
As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the organisation.
My client, an established IT solutions provider based in Hertford, are looking for a Service Desk Engineer to join their award-winning team.
You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.