Posted by In Technology Group Limited • £30K/yr to £45K/yr
Job Purpose Summary
Leading configuration and change for the IT business and supporting applications used in all Group companies.
This includes applications such as ERP, CRM, internal management systems and other industry specific and line of business applications.
General
Responsible for implementing improvements and other changes to applications which manage and control operational activities of all the companies and divisions within the Group.
They help Companies of all sizes do amazing things with Technology.
Everything Tech are an award-winning Managed IT Service Provider.
They support over 4500 users across nearly every industry all over the Country and are a Microsoft Gold Partner specialising in Microsoft's Modern Workplace shift in transforming businesses IT.
As the IT Operations Director, you will manage daily operational functions, overseeing critical areas including a busy 24/7 Service Desk, Customer Success and Customer Experience teams.
Your role will ensure efficiency, scalability, and alignment with my client's strategic goals.
Reporting to the CEO, you will lead your team, working closely to enhance service delivery, foster continuous improvement, and support future growth.