In your first few weeks in this IT Technical Support Engineer role, you can expect to:
Supporting an international customer base, seeking a Graduate IT Technical Support Engineer to provide IT support, this would suit an IT graduate or an individual with 1-2 years' experience in an IT capacity.
We are working with a global engineering client based in Gloucester.
(Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer)
At this very moment our client is constructing the world's first intelligent answer engine based on semantic information recognition.
This new search engine is based on innovative cloud data technology which doesn't recognise meaning by search words but rather by the correlation as regards to content and is able to generate answers from data.
Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11 countries.
Overview
The Administrative Apprentice will ensure the highest levels of service are delivered to Claranet's customers by providing ticket-based customer support and responding to Customer requests via a range of communication channels.
Fantastic Hours: 9am to 5pm x 3 days per week ( Tuesday, Thursday & Friday )
The task at hand: The Partner Business Manager (PBM) is focused on maintaining revenue and margin by supporting each Partner within their territory.
Reporting to the Partner Sales Director, the PBM is responsible for developing and growing Partner relationships through product sales and cross-selling of new products to existing and new Partners.
About Us: Onecom Partners, a division of the Onecom group, is a leading provider of Communication Technology within the telecoms channel industry.
Our commitment to fostering a market-leading environment allows our team members to thrive and excel.
We've assembled an award-winning team of ambitious, inspiring, and innovative individuals dedicated to delivering exceptional service with integrity and expertise.
About Us: Onecom Partners, a division of the Onecom group, is a leading provider of Communication Technology within the telecoms channel industry.
Our commitment to fostering a market-leading environment allows our team members to thrive and excel.
We've assembled an award-winning team of ambitious, inspiring, and innovative individuals dedicated to delivering exceptional service with integrity and expertise.
The task at hand: We are looking for a passionate Partner Support Advisor to provide front line service to support our Partner Operations Help Desk which intern plays a vital role in the success of Onecom Partners.