VIQU have partnered with a leading IT compamy in Tamworth who are seeking an IT Technician to help support their clients with their day-to-day operational IT support and development.
This is a multi site role so the candidate is required to travel to other sites depending on company requirements.
IT Support Technician Tamworth - £25,000 - £30,000
Posted by Macildowie Recruitment and Retention • £24K/yr to £26K/yr
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful Customer Operations Coordinator will be responsible for providing support and co-ordination of telephone calls and ticket delegation to the Service Delivery team.
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.