Seeking an experienced IT Technician or IT Manager to oversee the management, installation, maintenance, availability, and integrity of the technical infrastructure.
The role involves leading a team, enhancing system effectiveness, and managing the budget.
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
We are recruiting for an IT Analyst to join the Service Desk team based at our Clients head office in Spinningfields, Manchester, providing support to all of the firms 750 employees across our Manchester, Liverpool, and London offices.
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
Reporting to the IT Service Manager, the key deliverables of this role can be summarised as follows:
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
If you fancy working for a close-knit software house where people tend to stay for a long time, in no small part because of the culture and industry they're working in....Then this is the ideal IT Management role for you!
This is a newly created role within the business and I'm looking for a seasoned IT Manager to come in and lead a talented team, taking the reigns on their daily workloads, but also managing their potential growth and progression.
Their products and applications are truly enterprise-scale and their users 100 countries.
If you fancy working for a close-knit software house where people tend to stay for a long time, in no small part because of the culture and industry they're working in....Then this is the ideal IT Management role for you!
This is a newly created role within the business and I'm looking for a seasoned IT Manager to come in and lead a talented team, taking the reigns on their daily workloads, but also managing their potential growth and progression.
Their products and applications are truly enterprise-scale and their users 100 countries.