Established for over 14 years, our client is a rapidly growing MSP which provides IT support & services to SMB's in and around Berkshire and London, specialising in Azure, Office 365 Stack, Cybersecurity Networking and VoIP telephony.
Position Overview
The IT Support Manager will be leading a close-knit team of IT Helpdesk Engineers, ensuring efficient IT Service Delivery within ITIL standards, service delivery improvements and able to get hands-on technically when required.
Established for over 14 years, our client is a rapidly growing MSP which provides IT support & services to SMB's in and around Berkshire and London, specialising in Azure, Office 365 Stack, Cybersecurity Networking and VoIP telephony.
Our client is a rapidly growing business dedicated to collecting, processing, and securely disposing of all types of electronicsfrom everyday items like hairdryers to large-scale server rooms.
Join a forward-thinking company at the forefront of electronic waste management.
This is a dynamic and exciting place to work, and they're looking for motivated individuals to expand their team.
2nd Line Support / Desktop Support - Law Firm Reading
Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS, DHCP, VPN, Legal, Solicitors, Law.
The company is always expanding, after doubling their IT and Solution Delivery Team last year, they are in the process of doing the same this year!
I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 2nd Line Support Engineer.
Managing the strategy for a technology domain and assist delivery teams with the implementation of that strategy.
General
This role will work closely with the Product and Programme teams to own and govern the technology designs needed to deliver changes across multiple technology areas.
The Platform Architect is accountable for engaging with IT leaders, Programmes and Product teams, Enterprise Domain Architects and Solution Architects to jointly develop and agree strategies and roadmaps that align architecture with Thames Water's business strategy/turnaround plan.
Posted by MicroTECH Global Ltd • £65K/yr to £70K/yr
General
Use of software/hardware monitoring tools Configuration management: tools like Ansible or Puppet Usage and management of IT security platforms running on RedHat and Windows Client (Software firewall/antivirus), Fortinet Gateways advantageous Experience in help desk support for Windows and Linux end users Some experience with rack mounted hardware
Skills Required
Scripting, programming in Bash shell, Python (Perl is a bonus) Good knowledge of IP networks including security aspects Knowledge of modern web application development (like NodeJS) and knowledge of SQL is a bonus Problem focused: able to work in and contribute to a no-blame culture Good interpersonal skills and willingness to help and support others Ability to contribute/apply new ideas for improving the IT infrastructure and procedures Willingness to document Eagerness to learn new concepts and skills Good interpersonal skills, willingness to help/support teams.
Experience Required
Knowledge of Linux OS (one of Centos, RedHat, Ubuntu, Server and Client), LDAP Knowledge of Windows OS (Client), Active Directory Storage technologies: NAS, SAN, NFS, ZFS.