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IT NETWORK MANAGER-EXCELLENT BENEFITS We are seeking to appoint an enthusiastic, efficient and committed individual to join our forward thinking and motivated IT Department. As the IT Network Manager, you will have a pivotal role delivering new and exciting infrastructure projects, whilst overseeing the daily operations of the IT support service and the IT Team. You will be responsible for delivering and supporting transformational IT services and strategy throughout the organisation. You will lead the team to work collaboratively with all key stakeholders ensuring they understand their technology requirements. Working alongside the Director of IT to ensure the team delivers an outstanding IT service. Experience of managing IT operations and providing technical support for systems and services is essential. This is a fantastic opportunity to join a fun, forward-thinking team, who are committed to excellence and continual development of staff. Monday to Friday-40 hours a week EXCELLENT BENEFITS Accountable for IT operations and priorities for the team, including support requests and ongoing larger IT systems and infrastructure developments. Overall responsibility for the helpdesk and ensuring that all requests for IT support are actioned in accordance with helpdesk procedures and priorities. Overall responsibility for supporting, maintaining and managing a wide range of technical systems associated with the client devices and infrastructure. Accountable and responsible for delivering day-to-day IT support to all users and addressing any ongoing or reoccurring issues impacting the service. Responsible for developing, embedding and managing methods of working practices including proactive IT support to end users to ensure that a high quality, professional IT service is provided. Encourage users to adopt good IT practice and ensure correct and appropriate use of equipment. Responsible for the process of analysing hardware and software resource requests to ensure that appropriate solutions are recommended. Responsible for the maintenance and management of an up to date asset register enabling tracking of assets. Responsible for the maintenance of up to date policies and procedural documentation of all relevant IT and AV systems and hardware, including maintenance contracts and warranties. Working closely with the Director of IT, and other staff to develop and implement the IT Strategy Responsible for supporting key projects and developments as a result of identified technology that are linked to the IT vision and strategy. Experience in managing, maintaining, and developing IT services and staff using relevant IT service management methodology such as ITIL. Experience in supporting, developing and maintaining IT systems and infrastructure. Knowledge of current best practice, products and statutory requirements, including IT health and safety. Knowledge of experience of Microsoft Active Directory, O365, HyperV, SAN environments, HPE networks and configuration, SCCM and Tablet deployment / management. Knowledge of SharePoint and Smoothwall filtering is desirable. The job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in the Document Controller role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk