The successful candidate will respond to IT support requests in accordance with the helpdesk procedures and priorities.
We have a super opportunity for an IT Technician, set in lovely ground in the heart of Surrey.
This role requires someone who has come from a similar position, with extensive knowledge of IT operations and are able to oversee maintenance IT infrastructure.
1st/2nd line support, Incident Management, ITIL, Service Management, Service Desk, Help Desk
We are looking for a great, capable customer- service focussed IT Service Desk Manager to join our client based in Surrey!
To lead, manage and motivate a team of 4-6 1st/2nd service desk professionals a background in Service Desk / Help Desk management is needed, alongside good technical skills around Windows, Office and Microsoft tools generally!
Reports to: Senior IT Trainer (day-to-day) and Head of IT (monthly).
General
Purpose of the Job: As a key member of the IT team, you will collaborate with the Senior IT Trainer to deliver IT training and support to meet business needs, both remotely and on-site.
This role involves designing and creating training materials, as well as preparing and delivering diverse training sessions to all users, including firm-wide roll-outs, new starter inductions, and ongoing user development.
We are working with a brand new customer who are a boutique IT support services company.
They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives.
Job Role
This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers.
Are you a capable, high-energy technician looking to make the next step in your IT career?
We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider.
Do you have the enthusiasm, attitude, and energy for offering a first-class service?
Due to growth we have a superb opportunity availability to join a top tier software data tech company in an IT Support role for their advanced internal users.
The focus of this role is to be part of the team that supports the c150 users based in the UK.
This company has an amazing positive and collaborative culture where you will enjoy working with a high degree of autonomy.
We are excited to be recruiting for a skilled and highly motivated Unit 4 IT Security Support Agent to join our dynamic MySurrey Service Delivery team.
The team is based is based in Woodhatch, Reigate but we promote a hybrid approach to working, meeting collaboratively when required.
This role has a starting salary of £45,680 per annum, based on a 36-hour working week.