Reporting into the Head of Planning, Capability and Culture, the IT Services (ITS) Planning Manager will lead the planning and management information function for the Directorate and feed into to the University-wide planning activities.
The ITS Planning Manager will be leading a team that will support the Directorate to mature its planning, forecasting and prioritisation capabilities through increased visibility and oversight of the ITS divisional-level work portfolios, University request pipelines and product roadmaps.
Working closely with ITS senior leadership and other key stakeholders from across the University, the successful candidate will combine strategic planning and horizon scanning capabilities with performance monitoring and work portfolio management to enable the successful delivery of the ITS strategy.
Based at Ashton-under-Lyne, Tameside in Greater Manchester, OL6 9RW
Overview
We are now looking for an eager candidate to join us as an apprentice.
Employer description
Employing just under 2,500 staff, the hospital provides Accident and Emergency services, and full consultant-led obstetric and paediatric hospital services for women, children and babies.
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
We are recruiting for an IT Analyst to join the Service Desk team based at our Clients head office in Spinningfields, Manchester, providing support to all of the firms 750 employees across our Manchester, Liverpool, and London offices.
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
Reporting to the IT Service Manager, the key deliverables of this role can be summarised as follows:
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
Job purpose: Providing Tier 1 IT Support to the business.
Our client, a leading provider of business services and workplace solutions based in Ashton-under-Lyne are seeking an experienced IT Business Analyst & Hardware Technician to join their IT department on a permanent basis.
Main Duties
Staff the Service Desk telephone line during core business hours.