The role of IT Business Support Analyst (Supplier Portal) is a newly established position within the Booker IT team.
In this role, the individual is responsible for ensuring the smooth functioning of the MyProduct Essentials supplier portal, including managing the ongoing change programme across our Trading teams.
We are seeking a proactive hands on IT Technician/Manager to lead our technology department, with a focus on managing M365, AD, and Azure AD systems.
Our client is a well-established player in the industrial and manufacturing industry, boasting a sizeable workforce.
The successful applicant will be a key player in our industrial manufacturing operations, ensuring smooth and efficient technological processes across the board.
Investigating and resolving technical issues escalated from 1st line support and providing end users with a technical solution covering some of the below areas:
Work alongside the 3rd Line resolver teams to investigate and resolve incidents affecting the supported platforms either due to detection by the monitoring toolset or upon notification of a fault through the Service Desk ticket logging process.
As a 2nd Line Network Engineer, your primary responsibility is to provide technical support and assistance to customers or clients who are experiencing more complex technical issues.
As BES Utilities continues its exciting growth in 2024, we have a new and exciting position available for an IT Service Delivery Manager to join our growing IT shared services team, based within our offices in Trafford Park, Manchester with travel to our Blackpool offices essential on a weekly basis.
Reporting to the IT Director, the position is a key role within the group department as you will oversee the day to day 'Core' and 'Desktop' IT activities overseeing of a small team of 1st and 2nd line technicians.
My client are looking to recruit a Junior IT Technician to work within a small team (3 people) to ensure technical competency and fantastic customer service to all service users.
They are a third generation, family run business.
They are a purpose driven company that is growing year on year and proud winners of the North West Wholesaler of the Year at the Family Business Awards and the Greater Manchester Good Employment Charter Flexible Working Award 2022.