You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
We are recruiting for an IT Analyst to join the Service Desk team based at our Clients head office in Spinningfields, Manchester, providing support to all of the firms 750 employees across our Manchester, Liverpool, and London offices.
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
We are seeking a proactive hands on IT Technician/Manager to lead our technology department, with a focus on managing M365, AD, and Azure AD systems.
Our client is a well-established player in the industrial and manufacturing industry, boasting a sizeable workforce.
The successful applicant will be a key player in our industrial manufacturing operations, ensuring smooth and efficient technological processes across the board.
Investigating and resolving technical issues escalated from 1st line support and providing end users with a technical solution covering some of the below areas:
Work alongside the 3rd Line resolver teams to investigate and resolve incidents affecting the supported platforms either due to detection by the monitoring toolset or upon notification of a fault through the Service Desk ticket logging process.
As a 2nd Line Network Engineer, your primary responsibility is to provide technical support and assistance to customers or clients who are experiencing more complex technical issues.
We are seeking an experience IT analyst on behalf of a multiple award-winning law firm.
This candidate will join the professional services team and provide technical support and guidance to staff, ensuring seamless operations of IT systems.
Our client is a well-respected law firm in Manchester, boasts a large team with over 100 employees.
Are you an IT Support Engineer or similar local to Manchester looking to join a leading IT Specialist in the education industry who provide, implement and manage IT Support for a range of different schools, councils and government organisations across the UK?
Our client, a global supplier of branded merchandise who work with some of the most well-known brands are looking for an enthusiastic, driven 2nd Line Support Engineer to join their IT department.
Operating across the world, you will be based at their Manchester HQ supporting users in a busy environment remotely and face-to-face.
Our client believes in the convergence of business and IT, moving towards a unified set of objectives.
Our client is positioned across multiple business domains, empowering them to bring together people, processes, and technology to deliver exceptional results.
Their IT Business Alignment team is pivotal in this convergence, influencing every IT-related investment, activity, service, or project to optimise business value.