Robert Walters is working in partnership with a national software company.
Due to considerable growth and acquisition, the technology team are looking to appoint experienced iTrent Technical Consultants, paying a salary range of £30,000 to £55,000 plus cash car allowance.
They have a long standing history of designing and developing innovative specialist software and products.
Working with the IT Operations Manager, the IT Helpdesk Support Lead will be responsible for the support and maintenance of an effective ICT service to the Gambling Commission.
This role is key to helping the Gambling Commission deliver a consistent and reliable support function and will provide an escalation point for the IT Support team, and wider business.
You will advise and support the existing IT Support Team of 1st and 2nd line engineers, to ensure that BAU incidents, requests, complex issues and ongoing service improvements and deployments are delivered effectively.
Posted by Hays Specialist Recruitment Limited • £55K/yr to £61K/yr
General
Reporting To: Associate Director of IT
Direct Reports: IT Business Analyst x4 and x1 Test Analyst
Job Purpose
This role is for a high calibre business analysis professional, leading the IT Business Analysis team, charged with undertaking critical and continual reviews of business processes across the GDC and on the analytical delivery of major organisational process improvement initiatives.