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Closing date: 17-06-2024Sales Executive Legal Services£24,160-£27,350 base salary, OTE £35,000-£40,000 plus excellent benefits (Work Level 6B) Monday-Friday, 37.5 hours flexible between 9am and 9pm, with some evening requirements and one in four Saturdays, or part time minimum 4 days per weekRemote across England and Wales with occasional travel requiredFor this role you'll be required to start on 22nd July 2024We're looking for people with great customer service and communication skills to join us as sales consultants at Co-op Legal Services. We offer accessible legal advice and support around later life issues without the jargon. You'll work in our estate planning team; helping our clients to plan for events that happen in life and looking after their loved ones when they need our support. In this role, you'll discuss solutions with potential clients using a consultative approach. You don't need a background in law to do this job, as we'll provide full training and ongoing development. If you've got the client care skills and commercial awareness we're looking for, we can offer you the chance to build your career with a business that puts people at the heart of its strategy.What you'll do attend video or phone-based appointments to discuss the benefits of later life legal services with clients work closely with clients to identify their different needs, providing information and solutions to best meet their requirements explain legal issues to clients in an understandable way, without legal jargon develop positive relationships with Co-op colleagues, working together to provide the best possible client journey perform to agreed targets to deliver outstanding client outcomes and commercial success occasionally travel for face to face client or company meetingsThis role would suit people who have previous experience of B2B or B2C consultative sales and supporting customers to make decisions a full UK driving licence and access to your own vehicle confidence, empathy and understanding when speaking with potential clients active listening skills with the ability to adapt your communication style and engage a diverse range of clients through telephone, video, and face to face discussions the ability to consult and influence while showing enthusiasm for our products and services advanced level of literacy and numeracy the ability to achieve key targets good general IT skills, with the ability to quickly learn and adapt to new systems Why Co-op?Here you'll do work that matters. We're a commercial organisation with a purpose beyond profit, you'll have an opportunity to help us build a stronger Co-op and stronger communities. You'll also get a package that includes: competitive salary coaching, training, and support to help you develop pension with up to 10% employer contributions monthly incentive scheme 28 days holiday plus bank holidays (rising to 32 in line with service) 30% discount on Co-op own brand Food products and 10% discount on other products and services free support for your physical, financial, and mental wellbeing Wagestream a money management app that gives you access to a percentage of your wage as you earn itBuilding an inclusive work environmentWe're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.You can find out more about our recruitment process at apply-processIf you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.
Closing date: 10-06-2024 Customer Team Member Location: 99 Eastgate, Pickering, YO18 7DW Pay: £12.00 per hour Contract: 12 hours per week regular overtime, 6 month temporary contract, part time Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do Friendly and thoughtful service you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience Work together to make everyone's day better supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community get involved in all kinds of activities and events! This job would suit people who have A genuine care for the needs of customers and members Great people skills, with the ability to build positive relationships with customers and colleagues A positive approach to change and problem solving The flexibility to work a range of different shifts Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends) A pension scheme with up to 10% employer contributions Wagestream a money management app giving you access to a percentage of your pay as you earn it 31 days of holiday (including bank holidays, pro rata for part time colleagues) Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 24/7 employee assistance service YuLife an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands Full, paid training and dedicated support for your personal development and career progression Rotas shared three weeks in advance and accessible on your phone Cycle-to-work scheme Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test. #1