To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.
General
We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.
If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you.
This is an ideal opportunity for somebody who is looking to start their carer within the IT function.
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We have a great opportunity for a Catastrophe Modelling Analyst to join our Accumulation Management Technical Solutions team in London.
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