Posted by Randstad Technologies • £35K/yr to £40K/yr
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent