In this role, you will support day-to-day front-line IT operations, providing general technical support and assistance to end users.
As a key point of contact, you will manage and progress IT service incidents and requests, ensuring effective communication between employees and IT support.
This is a fantastic opportunity to join a customer-focused IT service desk team at Unite Students.
DK Recruitment are recruiting for a IT Team Lead to join our client in the legal sector based in Bristol to lead a team of 3rd line engineers whilst still being a hands on technical resource.
This is a fantastic opportunity to join a national law firm going through an exciting period of growth.
Experience/Duties
Extensive knowledge of Microsoft Server environments and Office 365 solutions, including Azure Active Directory and Teams.
The IT Support Technician is responsible for troubleshooting and resolving issues using the IT helpdesk workflow; the IT Support Technician will complete requests within stated SLA, add work logs, provide effective resolution comments and add to the solution function within the Helpdesk.
Our client is seeking IT Support Technician to join their team on a salary up to £28,600, the site has free parking though applicant will have to live within commutable distance and drive.
Posted by Global Technology Solutions Ltd • £20K/yr to £25K/yr
Key Responsibilities
Incident Response:.
General
As a Junior IT Engineer based in Bristol, your primary responsibility will be to manage and resolve technical issues that are escalated from the helpdesk.
You will work closely with end users to troubleshoot and resolve hardware, software, and connectivity problems, while also contributing to various business projects.