Our client is a prominent UK based charity, seeking aService Desk Analyst to join their established team.
The Role
As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support including application support to circa 1200 staff nationally in an ITIL based environment.
This is a brilliant opportunity for an IT Analyst to join an exciting and rapidly growing company who will offer you great progression opportunities during this period of growth they are currently going through.
Remote - Occasional Commute to Cardiff
£30,000 - £35,000 (DOE) Holiday Pension Healthcare Remote Working Remote Working Great working Culture
Your responsibilities include providing 1st and 2nd line technical support, resolving incidents according to guidelines and Service Level Agreements, and supporting users with Victim Support procured computers.
As a Service Desk Analyst you'll play a crucial role in assisting internal customers.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within a variety of sectors, from a network of offices across the UK.
Job Purpose
An exciting opportunity to provide comprehensive administrative and personal assistance to members of the SMT and support the Facilities department.
Leading retailer are seeking a an IT Infrastructure Engineer working from their Cardiff head office, you will have experience in supporting and delivering projects, installing new equipment, system migrations and troubleshooting.
Your role is to support the maintenance of the IT Infrastructure and any associated peripherals, including the installation, configuration, and support of Server operating systems and applications; participation in remote site administration; and production support activities.
You will be providing technical know-how in a large, complex and fast-moving environment and must have a track record of successful infrastructure delivery for on-premise environments.
(Tech stack: .NET Developer, .NET 8, C#, Azure, Angular 17, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Full Stack Engineer, Architect, .NET Developer)
We have 6 brand new requirements for .NET Developer with an extensive array of talent and expertise to work in their plush Cardiff offices.
Having sold over 100 million games consoles and over 500 million games over the last decade, my client is undoubtedly the world's most recognised computer gaming brand.