Investigating and resolving technical issues escalated from 1st line support and providing end users with a technical solution covering some of the below areas:
Work alongside the 3rd Line resolver teams to investigate and resolve incidents affecting the supported platforms either due to detection by the monitoring toolset or upon notification of a fault through the Service Desk ticket logging process.
As a 2nd Line Network Engineer, your primary responsibility is to provide technical support and assistance to customers or clients who are experiencing more complex technical issues.
Are you an IT Support Engineer looking for your next exciting opportunity?
A brand-new position has arisen for an IT Support Engineer to join a leading manage service provider in Cambridge where you will be providing Microsoft based support across their wide range of clients.
As the IT Support Engineer, you will be expected to travel to client sites 4 days a week then be based one day a week on-site in Cambridge.
Ideal Software Solutions have an exciting opportunity for an experienced IT manager to join their friendly team, which is based in Kimbolton, Cambridgeshire.
Our business specialises in developing mobile tablet and portal solutions.
Shorterm Group are looking for Vehicle Technician to upskill them into HGV Technicians.
It is a joint programme between us and a few of the largest British based Bus/Coach/HGV companies.
We have designed a paid upskilling programme that takes experienced light vehicle mechanics, car, PCV and HGV mechanics and upskills them to be highly competent HGV/PSV/Bus technicians.