Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Are you experienced in 1st line support?
Do you have a professional approach to customer service and enjoy helping people?
We're looking for 2 IT Technicians to join an organisation based to the South of Cambridge.
For this role, we do need someone with recent IT Support experience.
You will be responsible for proving 1st and 2nd line IT Support to internal users, monitoring the ticketing system, imaging laptops, desktop support as well as getting involved in infrastructure upgrade projects.
You will have a focus on IT Governance, policy writing, security compliance as well as proving some more general IT Support.
This is a new role for the business so there is the opportunity to shape the position slightly depending on your skillset/interests, so we encourage those who are currently in an IT Support role but have been involved with IT Governance / Audits / Policy writing to apply, Please ensure this is shown on your CV/Cover Letter.
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