Working as part of a cluster within the wider Technical Services Team, this role provides 1st and some 2nd line IT support to a group of academies within a Trust.
Are you experienced in 1st line support?
Do you have a professional approach to customer service and enjoy helping people?
Investigating and resolving technical issues escalated from 1st line support and providing end users with a technical solution covering some of the below areas:
Work alongside the 3rd Line resolver teams to investigate and resolve incidents affecting the supported platforms either due to detection by the monitoring toolset or upon notification of a fault through the Service Desk ticket logging process.
As a 2nd Line Network Engineer, your primary responsibility is to provide technical support and assistance to customers or clients who are experiencing more complex technical issues.
Stoneseed are currently looking for an IT Project Manager to join the team on a permanent contract to support clients through our IT Project Management Services.
Are you looking for a chance to challenge yourself by working with diverse range of clients spanning across different industry sectors?
This role is full-time, 5 days per week, and client led, so you will see a blend of site-based working within the Cambridgeshire region and home working where possible.
Are you an IT Support Engineer looking for your next exciting opportunity?
A brand-new position has arisen for an IT Support Engineer to join a leading manage service provider in Cambridge where you will be providing Microsoft based support across their wide range of clients.
As the IT Support Engineer, you will be expected to travel to client sites 4 days a week then be based one day a week on-site in Cambridge.