A growing client of ours are seeking an experienced customer care consultant to join their small but growing team, where you will be providing both first and second line support for customers.
You will be taking full ownership and responsibilities for delivering services to their customer base in line with agreed SLA's, and you will receive full training on the specific software product, as well as the market that it is used within.
You will also have the opportunity to work within wider projects throughout the business unit.
This role is an exciting opportunity for an experienced IT focused business consultant to join an ambitious organisation on a short term basis to help migrate and outsource the IT function.
The Role
Gain an in depth understanding of the IT Function.
Analyse the IT Function to understand how it operates.