The role will provide high-stand IT support which will involve dealing with both internal clients and external customers.
To work as part of the IT Team in providing technically competent 1st and 2nd line support to the business with excellent customer service.
General
Robert Half have partnered on a retained basis with exisiting client, Avery Weigh Tronix - one of the world's leading suppliers of weighing scales, systems and equipment based in Smethwick, West Midlands.
Our client, a long-established, expanding software & technology provider, is seeking a Customer IT Support Advisor to further strengthen their team based in the Black Country region.
As customer IT Support Advisor, your daily responsibilities will include responding to customer queries, troubleshooting minor technical issues, addressing product-related questions and, overall, delivering a first-class service.
As Customer IT Support Advisor, you will be the first point of contact for all customers, delivering exceptional service that ensures they get the most out of our clients' software solution.
Posted by Proactive Solutions Group Ltd • £35K/yr to £45K/yr
3rd Line Engineer / IT Support Engineer / Technical Support Engineer.
The 3rd Line Engineer / IT Support Engineer / Technical Support Engineer role requires an experience level of 8 years in a similar role and is hybrid working on a 60/40 split (60% in the office, 40% from home) from one of our offices.
We are seeking a highly motivated and experienced Senior Technical Support Analyst (Microsoft 365 Specialist) to join an expanding team.
Posted by Hays Specialist Recruitment Limited • £57K/yr to £62K/yr
This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture.
Hybrid: Yes - 2 days per week in office
The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above.
Posted by Allegiance Technology • £23K/yr to £27K/yr
You will provide technical support remotely for the business's external clients.
Your duties will include: Resolving and escalating tickets, involvement in large projects (upgrades, rollouts, migrations), technical research for client solutions, logging and updating IT support issues and partaking in technical training and personal development sessions.
A Birmingham based MSP are now looking to add to their growing Service Desk team.