Posted by Xact Placements Limited • £55K/yr to £65K/yr
General
Lead and manage my client's IT Service Desk, overseeing cloud platforms, IT infrastructure, software, and print devices for internal and external clients.
Ensure top-tier service delivery, meeting performance benchmarks, and exceeding customer expectations.
Key Responsibilities
Oversee incidents and requests, acting as the escalation point for critical issues.
This is a great opportunity for someone at the start of their IT career, looking to get a foot in the door of an interesting and niche industry.
Our leading law firm client are looking to recruit an IT Support Engineer (O365, Exchange, Azure Active Directory, Intune) on a 6 months Fixed Term Contract basis to provide 1st line support for the firm, as part of the Service Support Team.
The team currently comprises 5 engineers and a trainer based across two sites.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We're looking for motivated and customer focused individuals.
For this position, you must live in one of the following postcodes: RG1, RG2, RG4, RG5, RG6, RG7, RG8, RG9, RG10, RG12, RG14, RG18, RG19, RG21, RG22, RG23, RG24, RG27, RG30, RG31, RG40, RG41, RG42, RG45, SL6, SL7, HP11, HP12, HP13, HP14
Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500.
Their expertise spans Facilities Services, Information Technology and Communication Services, and Energy Management Services.
Our client is dedicated to providing top-tier Facilities Infrastructure Services that empower organisations to focus on their core business activities.
They pride themselves on being "best-in-class," delivering on their promises, and maintaining a reputation for excellence.
We're looking for a motivated Digital Customer Service Team Manager to lead, develop, and inspire a team of Digital Customer Service Advisors in delivering outstanding service to our customers.
Lead a team of approximately 13 Digital Customer Service Advisors (CSAs), primarily handling customer interactions on social media, with occasional support on other channels such as voice.
Demonstrate exceptional communication and influence skills to inspire and guide the team, transforming complex or emotionally challenging situations into positive outcomes.