The task at hand: To be the primary point of contact for the Excalibur IT Managed Services customer base providing IT first line support for windows based desktops/servers, Microsoft 365, and various associated on-premise/cloud software including Backup/IT Security etc.
You'll be great in this role if
- You have excellent interpersonal and customer-facing communication skills.
This position is in the Service Operations team, which provides support to a wide range of Managed Service contracts utilising the ITIL framework.
To support business expansion, my client are currently looking for someone to join their growing 2 nd line team with experience in actively managing and troubleshooting network infrastructure.
The responsibilities of the team are far-reaching, so a level of wider technology experience is also highly desirable to enhance this role.
Posted by ITonlinelearning Recruitment • £24K/yr to £37K/yr
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
Categories: IT, Professional Services, HR, Marketing, Finance and other ad-hoc indirects
The Business: A global retailer - well loved and known across the UK and Globally
Key Responsibilities
Supplier Management: Develop and rationalise the supplier base, ensuring that our partnerships are strategically aligned with our sourcing goals in the UK, Europe, and internationally.