Are you a Service Desk Analyst specialising in telephony and Microsoft Teams call centre operations looking for a hands-on role within a growing, award-winning company?
This is a hands-on role requiring an elevated level of technical expertise, working closely with application, network, and security teams and utilising strong customer service skills.
We are looking for a Service Desk Analyst who can help us offer a robust support service to these essential business functions in a considered and planned Tech department to remote end users and head office colleagues globally.
The Department for Business and Trade ("DBT") and Inspire People are partnering together to bring you an exciting opportunity for a Process Improvement Maturity Lead to create and deliver a Technical Services Improvement Plan which will sit at the heart of the DDaT programme of governance and assurance improvement across their technical estates.
Salary between £53,560 to £65,300 plus excellent Civil Service benefits including 28% pension contribution.
Posted by Michael Page Technology • £28K/yr to £35K/yr
The IT Support Technician will provide vital technology assistance and problem-solving capabilities within the Not For Profit space.
The role is based in Manchester, where the professional will be an essential part of the Technology department, ensuring smooth operations and system functionality.
Our client is one of the UK's largest Not For Profit organisations, employing over 2,000 individuals across various locations nationwide.
The role involves monitoring system performance, analysing data, optimising dialling strategies, and troubleshooting any issues with the dialler system.
We have another new position available here at Ruby Energy for a data driven Dialler Analyst to join the growing team here at our offices in Trafford Park, Manchester.
The Dialler Analyst is responsible for assisting the outbound dialling system, ensuring that it operates efficiently and effectively to maximise agent productivity and enhance customer experience.