We are now looking for an enthusiastic, self-motivated and proactive individual to join our team as an IT Asset Specialist.
This role will be perfect for an individual who excels both independently and within a team, and who can contribute to the evolution of our IT asset management practices.
The successful candidate will work alongside the existing team member to ensure the efficient completion of all day-to-day activities related to hardware and software asset management.
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.
General
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
Project Management & Delivery: Oversee the entire life cycle of IT projects, ensuring they meet quality assurance standards and exceed customer expectations.
Overview
We are seeking a dynamic and experienced professional to lead and implement IT projects, ensuring optimal communication, resource allocation, and customer satisfaction throughout the project life cycle.
Are you a seasoned IT Project Manager with a knack for delivering projects that not only meet but exceed quality standards and customer expectations?
We're here to put usefulness and customer-centric service back into the telecoms experience and empower your business with great technology that keeps you connected, mobile and more productive than ever.
Based in Manchester, we're a dynamic telecom provider with a national reach, aiming to do things differently.
Established in 2017, IPEX was founded by Paul Sherlock, Adam Wilson and Daniel Cheesbrough who have come together from some of the UK's biggest names in telecoms, including EE and BT.
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.
Reporting to the IT Service Manager, the key deliverables of this role can be summarised as follows:
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.
They are seeking an innovative and passionate IT Infrastructure Technical Specialist who is eager to embrace new technologies and overcome diverse challenges across traditional IT systems, cloud solutions, IT security, and IoT applications.
My client is dedicated to providing top-tier technical expertise and support for both internal and customer-facing IT infrastructure.