We have an exciting opportunity for a Telecoms Engineerto join the IT Department to support over 3,000 users and work collaboratively as part of a wider team.
Telecoms Engineer - based in Bromley, Kent - up to £35K
1 Year fixed term contract which may lead to a permanent position.
We're evolving, to be a more digitally-focused data-driven insurance company of the future and your unique talent, skills and ideas can create our success.
Like us, you excel at collaboration, exploration and innovation.
About Us
Direct Line Group is one of the UK's largest insurance companies and home to some of the best-known brands including Direct Line, Churchill and Green Flag.
This position entails providing comprehensive support to the business' end users for their daily IT needs, encompassing telecoms, networking, and server support.
Sector - Finance
As an integral part of a team you report directly to the Head of IT.
We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.
If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you.
Responsibilities
To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.
Established in the early 1990s and listed on the London Stock Exchange our client is an instantly recognizable brand within the mobile telecommunications arena.
They are widely recognized as innovators within the market and were the first company to deliver phone trainers, full length music player downloads, commercial TV and mobile broadband to its customers.
With anexpanding course portfolio and growing student body, we now require anenthusiastic, hard-working and experienced Senior IT Support Engineer to jointhe College IT team.Youwill support the IT Manager in ensuring the highest professional servicestandards are provided in the College in relation to all aspects IT support toboth students and staff and across all of its further and higher educationprovision.
Your new company
Establishedin the early 70s, the College is an inspected boarding/day school, with a reputation forquality and academic excellence.
The ideal candidate will have a solid background in supporting, installing and troubleshooting IT Networks both remotely and onsite covering Routers, Switches, Hubs, Firewalls, LAN / WAN etc.
IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background covering Second Line Support with some Third Line (although this is not a full blown Third Line Support role) is required for a busy Helpdesk and deskside project work with an IT Company based in London.
(The offices are a few minutes' walk from Holborn Station).