As the Head of Network and Telephony Services, you will be managing a team of technical specialists across networks and telephony on a day-to-day basis, liaising with 3rd party providers, mentoring and developing the teams core skills and expertise whilst maturing the overall processes and procedures in relation to the service.
We are looking for a Head of Network and Telephony Services to join our IT Department in Leighton Buzzard.
You will play a leading role in delivering the formal requirements associated with the Connells Group Network and Telephony Service, including design, capacity, management and configuration management responsibilities.
Reporting into the IT Service Director, the Connells Group Head of IT Service Operations will be initially responsible for delivery of Major incident, Problem, Change enablement and Service introduction disciplines across the Group.
We are looking for an IT Problem Manager to join our IT Service Operations Team in Leighton Buzzard.
You will develop, lead, champion and govern effective problem management resulting in the provision of stable and robust services to the business.
Your focus is to develop a Problem Management Process that delivers a consistent, repeatable, and robust framework to respond to, assess and understand problems resulting from incidents, eliminating recurring incidents and minimising the impact of incidents that cannot be prevented.
We are looking for an IT Change Manager to join our IT Service Operations team in Leighton Buzzard.
You will be responsible for developing and maturing the Groups IT Change Management processes.
You will manage the day-to-day pipeline of change activity ensuring sufficient due diligence is undertaken and controls are in place to that enable us to support necessary change in as safe and risk adverse manner as acceptable by Connells Group.
Reporting into the IT Service Director, the Connells Group Head of IT Service Desk will be responsible for the management and performance of the 3 IT Service Desk operating models in place today covering Incident and Request Management.
We are currently looking for a Head of IT Service Desk to join our IT department in Leighton Buzzard.
Over time, the role will be critical in the development and execution of consolidating the 3 IT Service Desk into a single IT Service Desk operating model which support all users across the Connells Group.
We're looking for motivated and customer focused individuals.
For this position, you must live in one of the following postcodes: SG1, SG2, SG3, SG4, SG5, SG6, SG7, SG12, SG13, SG14, SG15, AL7, AL8, AL9, AL10, EN6, EN7, EN8, EN10, EN11
Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500.
The Connells Group Infrastructure Delivery team is committed to providing a high level of service across multiple areas of the organisation.
What we are looking for
We are a team that support, create, develop and improve and are proud to be a key area responsible for the support and management of infrastructure within the Connells Group.
Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider.
The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client.
This role requires a professional who can diagnose and resolve issues, maintain technical documentation, and offer end-user training as needed.
Please note this is 1 year Fix Term ContractThis position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences.
We're looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences.
The Central Operations Shift Manager ensures a positive delivery experience of orders by planning delivery stations daily headcount from a central perspective.