Experience in a Service Desk environment supporting 700 employees in an ITIL setting.
General
As a vital member of our client's team, you will provide top-notch 1st line technical support to a user base of approximately 2300.
Exceptional customer service skills, maintaining composure under pressure, and the ability to ask insightful questions to diagnose and prioritise user queries and issues are essential for success in this role.
As a Service Desk Analyst, you will be responsible for providing 1st and 2nd line support including application support to circa 1200 staff nationally in an ITIL based environment.
We are looking for an experience technology Service manager with experience within NHS projects to empower and assist the IT Support Manager with the support and delivery of IT services to both internal and external stakeholders.
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
Our technology stack includes Cisco switches, PaloAlto Firewalls, Cisco ASA Firewalls, Cisco ISE, Cisco WLC, Zscaler, Cisco DNA, and Azure Networking.
You will be working with a dynamic team of highly skilled analysts working on a diverse range of networking technologies, including Wide Area (WAN & SD-WAN), Local Area Network (LAN), and Cloud solutions.
Leading retailer are seeking a an IT Infrastructure Engineer working from their Cardiff head office, you will have experience in supporting and delivering projects, installing new equipment, system migrations and troubleshooting.
Your role is to support the maintenance of the IT Infrastructure and any associated peripherals, including the installation, configuration, and support of Server operating systems and applications; participation in remote site administration; and production support activities.
You will be providing technical know-how in a large, complex and fast-moving environment and must have a track record of successful infrastructure delivery for on-premise environments.
This is a brilliant opportunity for an IT Analyst to join an exciting and rapidly growing company who will offer you great progression opportunities during this period of growth they are currently going through.
Remote - Occasional Commute to Cardiff
£30,000 - £35,000 (DOE) Holiday Pension Healthcare Remote Working Remote Working Great working Culture