Manage and maintain good quality, accurate documentation on all IT processes.
About the role
To provide technical support across all sites and contracts for all support tickets including server, desktop and networking infrastructure and telephone systems, both landline and mobile services.
General
Countrystyle is a member of the family-owned Heathcote Holdings Group of resource management companies and as a family run business our people and customers are at the heart of our growth and drive for passion for solution focused service.
Provide technical assistance and support to customers via phone, email, and chat channels.
General
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Provide technical assistance and support to customers via phone, email, and chat channels.
General
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry.
Within the Technical Support team, you will play a crucial role in providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs.
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do?
If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.
You'll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients' outcomes.
The Apprentice will learn how to diagnose and repair IT products, including: PCs, Laptops, Apple Macs, Servers, Printers, Networking equipment as well as diagnosing and installing software products and solutions.
Overview
We require a new member of the team to assist in our repair and retail department.
Employer description
Comcheck Systems Ltd are an IT service provider who have been supplying IT support and services for over 30 years.