We are seeking a dedicated individual to fill the role of Helpdesk/Technical Support Specialist.
This position requires flexibility, excellent communication skills, and a proactive approach to problem-solving.
Based in Birmingham, the successful candidate will also be required to travel to other UK sites including Wolverhampton, Liverpool, Bridgend, and Dagenham as necessary.
My client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team!
Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners.
Daily Responsibilities
Promptly resolving IT support tickets, encompassing tasks such as.
The position we have is for a Service Desk Analyst / Engineer (Information Technology,
Purpose This role is pivotal in delivering IT support provide 1st and 2nd line support within the Service/Helpdesk team to all IT, Communications and Freight related systems, ensuring processes and procedures are followed correctly and user requests are dealt with efficiently and effectively.