As an IT Support Technician, you will be responsible for maintaining and troubleshooting IT systems and equipment in a school setting.
As a result, they are looking to hire a number of IT Support Technician to assist clients over the phone and in person.
Our Client is a leading provider of IT-managed services, onsite support, and field engineering within the Education sector with a growing customer portfolio.
They specialise in diagnosing and resolving IT issues, setting up computer systems, and optimising IT networks for businesses of all sizes and individual users.
This role is based in West Somerset, near Williton and therefore due to location it is essential you are able to drive as you will also be travelling to customer premises.
Our client is a local provider of IT solutions based in West Somerset, committed to delivering exceptional service and support to their clients.
Our client is expanding their awesome team by offering the position of an IT Service Desk Technician at their rapidly expanding MSP (Managed Services provider) in Melton Mowbray.
Do you have a passion for technology and solving technical challenges Do you have experience working in IT and are looking for an opportunity to progress your skillset If so, this role could be for you!
We are currently looking to recruit a IT Technician to provide expert technical support and take responsibility for the management, monitoring and maintenance within one of our client schools computer systems.
The ideal candidate will have an in-depth technical understanding of IT systems and technologies, alongside proven experience, You will be well versed in diagnosing and resolving complex technical errors and providing advice and guidance to service users.
The successful candidate will be
Enthusiastic, passionate, creative, flexible and innovative with the drive and determination to successfully contribute to whole school improvement.
We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.
If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you.
Responsibilities
To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.